Privacy

Last updated: 29 May 2018

This Data Protection Charter informs you about how Méca-Fluid SRL collects, processes and uses your Personal Data.

The term "Personal Data" refers to any information relating to a natural person that allows them to be identified. This information includes, for example, a name, email address or password.

By accessing our Website and using our services, you acknowledge that you have read and understood this Policy in its entirety. If you object to this Policy, you may change your account settings or delete your account permanently.

1. Collection of personal data

When you interact with our Website, we collect data in two distinct categories: personal data that you provide to us and data that is collected automatically.

1.1. Personal data that you provide to us

When you visit our Website, you provide us with the following data:

  • Your authentication and identification information (e.g. your email address and password). This information allows you to log in to your personal account.
  • Your basic personal data (e.g. your first and last names, date of birth, language). This data allows us to offer you tailored content.
  • Your contact details (e.g. your postal address). This information allows us to deliver our products to you.
  • Your payment information (e.g. your VAT number, your payment card number). This data allows us to issue a credit note or refund for your order.

1.2. Data collected automatically

When you browse our Website, we collect the following personal data:

  • The characteristics of the device (computer, tablet or smartphone), operating system (iOS, Windows, Android, etc.) and browser (Chrome, Firefox, Explorer, etc.) you use to access our Website.
  • Your browsing activity on our Website (frequency of visits, keywords searched, pages visited, specific actions performed on the Website, etc.).
  • Your location and IP address

2. Use of personal data

We use your personal data, in particular, to:

  • Create your personal space on our Site.
  • Update and improve our Website.
  • Offer you our services and process your orders.
  • Notify you of changes to our privacy policy or our general terms and conditions of sale.
  • Send you our promotions and special offers.
  • Analyse the impact of advertising.
  • Protect ourselves against fraudulent and illegal activities.
  • Resolve disputes or problems
  • Respond to your questions via forms on our Website
  • Enable us to manage our business effectively
  • Comply with legal obligations

We also use this data for marketing purposes. You will receive these messages by email from us if you have previously authorised us to send them to you, or if you have requested information or purchased products from us without indicating that you do not wish to receive such messages. In each message of this type, you are given the option to unsubscribe. This can be done at the bottom of each email.

Furthermore, we only use this data in cases where we are authorised to do so by law.

3. Retention period for personal data

We only retain your personal data for as long as your account is active or for as long as necessary to fulfil the purposes for which it was collected.

Following the closure of your account, we reserve the right to retain your personal information for a period of time necessary to meet our legal, accounting and tax obligations, to resolve disputes and to enforce our agreements, until such time as it is no longer necessary.

4. Protection of personal data

We have implemented all the necessary technical, physical and administrative measures to protect your personal data and to prevent and prevent any alteration or destruction thereof. However, it should be noted that, like any other website, we cannot guarantee total security.

5. Your rights

In accordance with current legislation, you have the following rights regarding the management of your personal data:

  • The right to access your personal data: you can consult the list of all the personal data we hold about you.
  • The right to update, rectify, delete or block your personal data.
  • The right to object to the processing of your personal data.
  • The right to the portability of your personal data: you may ask us to send you or a third party a list of all your personal data. You only have this right for the data referred to in Article 1.1 of this Charter.

You may access your account on our Website at any time to check, update or delete the personal data you have provided to us. To exercise your other rights, please send an email to info@mecafluid.be.

6. Sharing personal data with third parties

We may share your personal data with various third parties. In particular:

  • Our affiliated entities in order to provide you with the services you expect when using our Website.
  • Our business partners, suppliers and subcontractors who process your personal data on our behalf (including email platforms, transport companies, etc.), in accordance with our instructions and solely for the purposes set out in this Policy.
  • Duly authorised authorities (for example, in the context of legal proceedings).

7. International transfers of personal data

Your personal data may be transferred by us to countries outside the European Economic Area (EEA) and stored in those countries for the purposes described in this Policy only.

Whenever your personal data is transferred outside the EEA, we comply with the applicable law and ensure that your personal data is protected to a standard at least equivalent to that required by the European Commission. These transfers are made either:

  • To a country recognised by the European Commission as providing an adequate level of protection; or
  • to a country that does not offer adequate protection, with the transfer being governed by the European Commission's standard contractual clauses, or by implementing other appropriate international transfer solutions to ensure adequate protection.

8. Cookies

In order to facilitate your browsing on our Site and to optimise technical management, we use "cookies".

A "cookie" is a small piece of information saved by a website in your computer's Internet browser. This "cookie" can be retrieved during a subsequent visit to the same site. It cannot be read by any website other than the one that created it. We use cookies for administrative purposes, for example to record your preferences for certain types of information, which will save you from having to repeat the same keyboard entries each time you visit our Site.

Most cookies only work for the duration of a session or visit. None of them contain information that could be used to contact you by telephone, email or post. You can also configure your browser to notify you each time a cookie is created or to prevent them from being stored.

9. Changes to the Policy

Méca-Fluid SRL may update this Policy. We indicate the date of the last update at the top of this page and any changes to this Policy will be made on this page. When we make a significant change to this Policy, we will notify you by email. However, we encourage you to review this Policy regularly to see the latest version.

10. Contacting us

If you wish to contact us regarding our practices for protecting your personal data, if you have any questions or comments regarding this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us:

  • By email, at: info@mecafluid.be
  • By post, at the following address: Rue Frumhy, 18, 4671 Barchon - BELGIUM